CARE PORTAL FAQ
Q: What is Care Portal?
A: Care Portal is an online platform that connects local needs to the local church as part of the Global Orphan Project. It is currently being utilized in thirteen states and three counties in Georgia. Visit their website to learn more.
Q: What’s the point?
A: Care Portal enables us to be a light in dark places. It provides opportunities to be the hands and feet of Jesus in the world by responding to local needs. Let’s be #forgwinnettfamilies.
Q: How does it work?
A: A child welfare case manager working with a family becomes aware of a tangible need. That need is entered into the Care Portal, which then disseminates the need to local church members who have “opted in” to receive email notifications of needs in their area.
Q: How do I get involved in Care Portal with Gwinnett Church?
A: Complete this quick form to begin receiving email notifications of needs near you.
Q: What types of needs will I receive requests for?
A: Needs vary with each family. Typical ones may include a mattress and bedframe for a child moving in with relatives, household furnishings for a mom who is welcoming her children home from foster care, car seats, clothing, or funds to pay a utility bill.
Q: How do I meet a need?
A: Follow the “Respond to Request” button in the email notification. Check to see if the need has already been met. If it’s still open, enter your contact info and comment how you can help. A case manager will follow up to connect you with the family you get to meet and serve.
Q: What about safety?
A: The Department of Family and Children Services (DFCS) is working with each of these families in some capacity. When appropriate, the DFCS case manager may recommend dropping items at the DFCS office. When you meet a family, it’s always a good idea to bring a buddy.
Q: Can I give cash?
A: Opt for items or gift cards over cash.